Payment

For processing your payments we use the well established PayPal system. We do not have or hold any access to any information related to your credit cards or your PayPal account.

Payment by cheque

We accept only payments in British Pounds. Cheques have to be made payable to Damon Hall Art Studio. Please send the cheque to the address indicated on our website with product name and reference number of the goods you are paying for. Also give us clear instruction for the delivery address. Please allow 5 working days for cheques to clear.

Cancellation policy

Due to the bespoke nature of our products, orders cannot be cancelled once the painting has been started.

Delivery

Please be aware that the Damon Hall Art Studio cannot be held responsible for any delivery delays that occur once your parcel has been dispatched, although all efforts will be made to aid our clients in answering their concerns and contacting the couriers.

Copyright

All copyright, design rights and intellectual property rights existing in our designs and products and in the images, text and design of this website / marketing material are and will remain the property of Damon Hall Art Studio. Any infringement of these rights will be pursued vigorously.

Damages

Full refunds or exchanges will be made for any items lost or damaged during transit. To qualify please keep all packaging and artwork as delivered and notify us within 24 hours of the item arriving.

Value Added Tax (VAT)

The product prices quoted on the website all include VAT. We will not discount the VAT on all goods and services delivered to countries outside of UK.